1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, subscribe to our newsletters, or contact us directly.

1.1 Personal Data

The personal information we collect may include:

• Contact Data: Name, email address, and social media handles.
• Correspondence Data: Information provided when you contact us for inquiries or feedback.
• User-Generated Content: Comments, reviews, or messages posted on our platforms.

1.1.1 Contact Us Feature

When you use the "Contact Us" feature on our website, we collect and store the contact details you provide (such as your name and email address), along with the contents of your message, so that we can respond to your inquiry and provide support.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information through cookies and similar technologies, including:

• Log and Usage Data: IP address, browser type, operating system, and referral URLs.
• Device Data: Information about the device you use to access our content.
• Location Data: General geographic location based on your IP address.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. This includes:

• Providing and managing our content, including campsite and product reviews.
• Sending administrative information, such as updates to our terms or policies.
• Sending marketing and promotional communications (where you have opted in).
• Responding to user inquiries and offering support.
• Analyzing website usage to improve our content and user experience.

3. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for a contract we have with you.
• Legal Obligation: Where processing is necessary for compliance with the law.
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., providing content to our community) and your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We do not sell your personal data. We may share information with third-party service providers who perform services for us or on our behalf, such as:

• Website hosting and maintenance.
• Email delivery services.
• Data analytics providers (e.g., Google Analytics).
• Social media platforms (where you interact with our content).

All third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and local storage) to improve your experience, understand how our content is used, and help us deliver relevant content. Cookies are small files stored on your device that help websites remember information about your visit.

5.1 How We Use Cookies

We use cookies to:

• Improve user experience: Remember your preferences and help the site load and function properly.
• Analytics: Understand how visitors interact with our pages (for example, which campsite reviews and caravan/product review pages are most popular), so we can improve our content and site performance.
• Tracking related to caravan and campsite reviews: Measure the effectiveness of our content (e.g., which review links are clicked, what content leads people to certain campsite or product pages, and how visitors navigate between our reviews). This helps us tailor future reviews and recommendations.

5.2 Managing Cookies

You can control cookie preferences through your browser settings; however, disabling cookies may affect the functionality of certain parts of our website.

6. International Data Transfers

As we cover travels across the UK and Europe, your information may be transferred to and processed in countries outside of your own. We ensure that such transfers are protected by appropriate safeguards, including Standard Contractual Clauses or adequacy decisions where applicable.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Your Privacy Rights

Depending on your location, you have certain rights under applicable data protection laws, including:

• Right of Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct inaccurate information.
• Right to Erasure: The right to request that we delete your personal data.
• Right to Restrict Processing: The right to request that we limit how we use your data.
• Right to Data Portability: The right to request a transfer of your data to another organization.
• Right to Object: The right to object to our processing of your data.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, including campsite booking platforms and product retailers. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

10. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your data protection rights, please contact us at: